In case you were wondering...

  • General
  • Plumbing
  • Septic & Holding Tanks
  • Vacuum Truck
  • High-Pressure Water Blasting
  • Environmental Services
  • Booking & Quotes
  • WHO IS TRANSVAC?

    Transvac is the union of two established Ottawa-region companies — Poirier Waste Pumping Services and dsq Plumbing & Environmental — formed in 2026 to operate together under one name.

  • HOW LONG HAS TRANSVAC BEEN IN BUSINESS?

    Poirier Waste Pumping Services has served the Ottawa region since the 1960s, and dsq Plumbing & Environmental brings certified Red Seal plumbing expertise to the group.

  • ARE YOU LICENSED AND INSURED?

    Yes. Our plumbers are Red Seal certified and our work is fully insured.

  • WHAT AREAS DO YOU SERVICE?

    Our two offices in Ottawa and Navan position us to serve residential, commercial, and industrial clients throughout Eastern Ontario, including:

    • Ottawa
    • Orléans
    • Manotick
    • Brockville
    • Gloucester
    • Nepean
    • Stittsville
    • Cornwall
    • Greely
    • Rockland
    • Cumberland
    • Kingston
    • Kanata
    • Casselman
    • Russell
    • Carp
  • DO YOU OFFER 24/7 EMERGENCY SERVICE?

    Yes, we have a 24/7 contact line for emergency plumbing and flood response.

  • WHERE ARE YOUR OFFICES LOCATED?
    • 2393 Stevenage Drive, Ottawa, ON K1G 3W1
    • 3463 Navan Rd., Ottawa, ON K4B 1H9
  • WHAT PAYMENT METHODS DO YOU ACCEPT?

    Visa, Mastercard, Interac e-Transfer, and cheque.

  • DO YOU SERVE RESIDENTIAL, COMMERCIAL, AND INDUSTRIAL CLIENTS?

    Yes, we work with residential, commercial, and industrial clients across all of our service lines.

  • WHAT PLUMBING SERVICES DO YOU OFFER?
    • Sink, Toilet, Tub & Drain Repair
    • Clogged Drains
    • Blocked Sewers & Pipes
    • Water-line Repair
    • Sump/Sewage Pump Repair
    • Drain Camera Inspection
    • Frozen Pipes
    • Dishwasher & Washing Machine Install
    • Fire Hydrant Maintenance & Repairs
    • Stacks & Risers Replacement
    • Backwater (Backflow) Device Installation

    Our dsq Plumbing & Environmental team also handles leak detection, water heater installation, fixture installation, sewer line services, and full plumbing renovations.

  • DO YOU HANDLE PLUMBING EMERGENCIES?

    Yes, we offer 24/7 emergency plumbing and 24/7 emergency flood response.

  • ARE YOUR PLUMBERS CERTIFIED?

    Yes, our plumbers are Red Seal certified.

  • DO YOU OFFER DRAIN CAMERA (CCTV) INSPECTIONS?

    Yes, drain camera inspection is part of our plumbing service, used to diagnose blocked or damaged sewer lines.

  • CAN YOU FIX FROZEN PIPES?

    Yes, frozen pipe service is part of our plumbing offering.

  • DO YOU INSTALL APPLIANCES LIKE DISHWASHERS AND WASHING MACHINES?

    Yes, dishwasher and washing machine installation is part of our plumbing service.

  • DO YOU PERFORM FIRE HYDRANT MAINTENANCE AND REPAIRS?

    Yes, fire hydrant maintenance and repairs are part of our plumbing service.

  • DO YOU REPLACE PLUMBING STACKS AND RISERS?

    Yes, stacks and risers replacement is part of our plumbing service.

  • DO YOU INSTALL BACKWATER (BACKFLOW) PREVENTION DEVICES?

    Yes, backwater (backflow) device installation is part of our plumbing service, helping prevent sewer backup into your home or building.

  • HOW OFTEN SHOULD I GET MY SEPTIC TANK PUMPED?
    It varies on the amount of people in your household
    • 1 to 2 people (Every 4 years)
    • 3 to 4 people (Every 2 years)
    • 5+ people (Every year)
    NOTE: Make sure that your tank has an effluent filter. This will extend the life of your septic system. This filter should also be cleaned at every pumping (no extra charge).
  • THINGS TO AVOID PUTTING IN YOUR SEPTIC TANK
    • Baby Wipes
    • Rags
    • Diapers
    • Women’s Sanitary Products
    • Grease
    • Use Single Ply Toilet Paper When Possible
  • SEPTIC INSPECTION PROCEDURE
    PUMP TANK:
    • Check Levels in Tank
    • Check T Baffle in Tank
    • Visual Inspection for corrosion
    TILE BED:
    • Dig 3-4 holes in different locations to check for Bio-mass (grease and soap)
    • Possible pipe removal (if necessary)
  • DO YOU INSTALL RISERS AND LIDS?

    Yes, we install risers and lids to make future access and pumping easier.

  • DO YOU INSTALL EFFLUENT FILTERS?

    Yes, we install effluent filters, which help extend the life of your septic system.

  • WHAT CAN YOUR VACUUM TRUCKS CLEAN?
    • Catch Basins
    • Manholes
    • Car Wash Pits
    • Underground Parking Areas
  • WHAT IS A HYDROVAC/COMBO UNIT USED FOR?

    Our Hydrovac/Combo Unit is part of the vacuum truck fleet, used for combined vacuum excavation and cleaning work.

  • DO YOU RESPOND TO FLOODING EMERGENCIES?

    Yes, we offer 24/7 emergency flood response.

  • WHAT SURFACES AND STRUCTURES DO YOU WATER BLAST?
    • Pipeline
    • Sewers
    • Manholes
    • Culverts
    • Pits
  • WHY USE HIGH-PRESSURE WATER BLASTING INSTEAD OF STANDARD CLEANING?

    High-pressure water blasting scours the entire pipe wall rather than just breaking a path through a clog — clearing grease, mineral buildup, root intrusion, and debris that standard flushing or mechanical snaking leaves behind. It's chemical-free, restores fuller flow capacity, and is the standard method for maintaining pipelines, sewers, manholes, culverts, and pits.

  • WHAT ENVIRONMENTAL SERVICES DO YOU PROVIDE?
    • Confined Space Entry
    • Oil & Fuel Spill Response
    • Chemical Waste Removal
    • Lab Pack Services
    • Hazardous & Non-Hazardous Waste Removal
    • Food-grade Waste Disposal & Recycling
    • Roll Off Services, including 20-yard Leakproof Enviro Bins
    • Site Remediation — Removal of Contaminated Soil
    • Waste Water Treatment
    • Solidification & Stabilization
  • DO YOU RESPOND TO OIL OR FUEL SPILLS?

    Yes, oil & fuel spill response is one of our environmental services.

  • DO YOU OFFER ROLL-OFF BINS?

    Yes, including 20-yard leakproof enviro bins.

  • DO YOU HANDLE HAZARDOUS WASTE?

    Yes, we handle both hazardous and non-hazardous waste removal.

  • HOW DO I REQUEST A QUOTE?

    Through the Request a Quote form on our site, or by calling our office or 24/7 contact line.

  • DO YOU OFFER FREE QUOTES?

    Every quotation is based on an on-site inspection, since pricing accuracy depends on seeing the actual job — so we assess the site first to give you a precise, reliable quote rather than a rough estimate over the phone.

  • WHAT INFO SHOULD I HAVE READY WHEN REQUESTING A QUOTE?

    Your property address, the service you need, and your preferred contact details.