Every review below is from a verified client across Google, HomeStars, and Facebook.
"New to life with a septic tank, I wasn't sure what to expect. With due diligence, I chose Poirier Waste based on the detailed information I was provided when I first made contact, the friendliness of the person I spoke with, and the price, which just happened to be the best. When Bob and Sylvain arrived in the big orange pump truck, they were happy and friendly. Over the time it took to empty the tank, we learned a bit more about the company, received an explanation on how the tank worked, had an assessment of the health of our system (it was good), learned about the filter (it was also in good shape), gained an understanding of what we were looking at (nothing gross), along with some tips to ensure things continue to stay healthy. We found the process very interesting and really enjoyed chatting with Bob and Sylvain. I will use Poirier Waste for future service and will continue to recommend this company to my neighbours and anyone else looking for Five Star service. ."
"Good Morning My wife was speaking with you the other day regarding a sewer smell in our house. We thought we were going to have the tank pumped, but you suggested a few things to us first. The smell was coming from our laundry room and it turns out, there was no trap in the washer discharge line and the gases were backing up into our house. I installed a trap, and smell is gone. Thank you very much for all your help and we sincerely appreciate your customer service. We are not sure when the previous owner had the tank pumped as we just moved in August, but i think we will be able to wait until the spring to have it pumped. I wanted to thank you so much for the help. It was greatly appreciated and for that, we will definitely recommend Poirier and we will use your services. Happy New Year"
"Just a quick note to say thanks to your colleagues that attended my house to conduct a septic tank cleaning today. Both gentleman were very professional and took the time to answer some questions about the system that i had. They provided me with some knowledge about " Filtering" and how to extend the years of my system with proper maintenance. I have had another company in to conduct the same cleaning a few years ago and i can say that your company was not only less expensive but certanily offered the customer service that we consumers appreciate. I will be sure to provide my recommendation to others in my community that require the same servicing. Thanks Poirier Waste Pumping Services....Well Done !"
I've been using Poirier for our septic maintenance for over 10 years. Consistently reliable, always on time, and the crew takes the time to explain what they're doing. You can tell this is a family business that genuinely cares about its reputation.
We needed certified confined space entry work done at our municipal pumping station. Poirier's crew arrived with all required safety equipment and certifications in hand. Zero incidents, job done right. I would not hesitate to use them again for any confined space contract.
Our rural property had a severely clogged drainage line that had caused water damage issues for two seasons. Poirier came out with their high-pressure truck, cleared the entire line, and even did a camera inspection afterward. Thorough, professional, and worth every penny.